What is better SurveyLab or AskNicely? With different features, pricing, conditions, and more to evaluate, choosing the right Survey Tools for your business is hard. But by using our system, it is simple to match the characteristics of SurveyLab and AskNicely including their general rating, respectively as: 8.4 and 8.7 for overall score and N/A% and 94% for user satisfaction.
You can also evaluate them feature by feature and see which application is a more effective fit for your company. Don’t forget to get a free trial first prior to getting a plan to see how the software can help you in practical situations.
Our team put a lot of effort to review all popular Survey Tools services offered on the market, but among all the ones we reviewed these three caught our special attention: Alchemer, Sogolytics, Qualtrics Research Core.
SurveyLab offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Starter – $49/month or $490/year
Unlimited questions
1000 responses / month
Skip logic
CSV
Standard online survey functionality, including question logic and graphical reports
Advanced – $99/month or $990/year
Unlimited questions
2500 responses / month
Skip logic
CSV, Excel, SPSS
Survey branding
For small companies
Enhanced online survey functionality, including survey report filters and data export
Professional – $249/month or $2,490/year
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
Ssl / https security
3 users
Priority support
Zapier integration
For professionals and mid-size companies. Best for group work
Multi-user support, SSL/HTTPS, branded surveys
Enterprise – By quote
Unlimited questions
Unlimited responses
Advanced skip logic
CSV, Excel, SPSS, PDF, PowerPoint
Survey branding
SSL / HTTPS security
5+ users
Dedicated support
API & integration
On-demand development
Survey panel
White label
On-premise
For big companies and demanding users
Tailored solutions including API, system integration and on-demand development
AskNicely integrates with the following systems and applications:
MailChimp
Campaign Monitor
CSV Upload
Slack
Intercom
Zapier
Shopify
Bigcommerc
Magento
ZenDesk
MixPanel
AutoPilot
Desk.com
Help Scout
Groove
Zoho Support
Webhooks
Salesforce
HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xero, MOZ, Seagate, Reckon, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive NPS customer survey and scoring tool. It can be integrated with the user’s existing CRM system to gather feedback using a one-question customer survey. The results are then evaluated based on the platform's net promoter score. With this, you can easily find unsatisfied customers and improve their experience.
It may not always be enough to simply compare SurveyLab and AskNicely against each other. Although specific functionalities, pricing plans and customer reviews are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards won by each product. In many cases a less known solution may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which proves that despite smaller market presence it’s a significant contender to the products that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
