What is better MobileDay or ZupportDesk? If you’re experiencing a hard time picking the right Customer Support Software product for your company, try to compare the available software and determine which solution offers more benefits. For instance, here you can review MobileDay (overall score: 7.5; user rating: 100%) vs. ZupportDesk (overall score: 8.0; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget. Using a clear table to compare their features will significantly boost the chances of obtaining the appropriate product for your company. Look closely at other areas of the software such as ease-of-use, adaptability, scalability, and pricing terms.
If you would like to quickly decide on the best Business Phone Systems according to our experts we suggest you take a look at one of these services: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
No Customer Support Software will be able to solve all the requirements of a specific team. While key features of MobileDay and ZupportDesk are obviously a priority you should also thoroughly examine the integrations provided by every software. Quote frequently your team will already be using various kinds of SaaS software in your company and it’s definitely wiser to go with solutions that integrate well with each other. That way you can guarantee a smooth transfer of data between your teams and software used, which can significantly reduce time wasted on migrating between one service and the other.
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