What is better MightyCall or ScreenConnect? Various firms need different types of Customer Support Software. To understand well which service meets your needs, think about reviewing various alternatives feature by feature along with their conditions and pricing. Furthermore, you may get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: MightyCall (8.5) vs. ScreenConnect (9.0) for general quality and functionality; MightyCall (92%) vs. ScreenConnect (96%) for user satisfaction rating. Check out their strong and low points and find out which software is a better option for your company. One simple but effective tactic is to write the strengths and weaknesses of both applications side by side and see which app comes on top.
Our team put a lot of effort to prepare reviews of all popular Call Center Software services offered out there, but among them these three caught our special attention: Freshdesk Contact Center, Zendesk, JustCall.
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect just a broad array of useful tools and scalable pricing packages from a well-known Customer Support Software. Almost as significant as main features is a quality customer support. You want to make sure that if you have any questions about MightyCall or ScreenConnect, or you face some problems, or maybe you’ll need to request a specific revision or feature beneficial to your company you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a major asset if you can profit from individual training or at the very least a knowledge base you can use.
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