ClickDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single, Unified Experience
- Connects Unified Communications and Team Collaboration
- Available on PC, Mac, and Mobile Devices
- Mobile-First Design
- Presence
- Real-time Voice and Video Calling
- WebRTC Web Softphone
- Unified Messaging
- Chat and Group Chat
- Contextual / Searchable Message Threads
- Conversations Mirrored Across all Devices
- Persistent Collaborative Workspaces
- To-Do
- Set Up Online Meetings
- Tap-To-Connect Team Meetings
- Comprehensive Audio, Web, and Video Conferencing
- Schedules / Ad- Hoc Conferencing and Webinars
- File sharing / Screen sharing
- Remote Control
- Web-Based Collaboration
- Conference Recording
- Participant Management
- Document Management
- Third-Party App Integrations
Pricing Info
Pricing Info
MiCollab’s SMB and enterprise pricing plan information is available upon request. Contact the vendor for details and other product information.
Integrations
Integrations
MiCollab integrates with the following business applications:
- Microsoft Outlook
- Lotus Notes
- IBM Sametime
- G Suite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Diego Padres, Community Link Inc., Make-A-Wish
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile-first designed communications and collaboration solution that unifies all tools and services needed by team members in a single application so they can share thoughts and ideas with each other, enjoy a consistent communication and collaboration experience across devices from anywhere, improve decision making, increase business productivity, and deliver a great customer experience.
Company Email
Contact No.
Company's Address
Mitel Networks Corporation
350 Legget Dr.
Kanata, ON K2K 2W7
Canada
MiCollab Comparisons
Popular MiCollab Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
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Popular ClickDesk Alternatives
Both MiCollab and ClickDesk were evaluated by a group of independent SaaS experts who conducted a detailed study of all crucial aspects of each service. Their final rating was prepared with unique SmartScore system which gives an individual partial score to every component such as: main functionalities, client support, mobile device support, security, client satisfaction and media presence. We are aware that useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a product before coming up with its final rating.
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