MiCollab
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single, Unified Experience
- Connects Unified Communications and Team Collaboration
- Available on PC, Mac, and Mobile Devices
- Mobile-First Design
- Presence
- Real-time Voice and Video Calling
- WebRTC Web Softphone
- Unified Messaging
- Chat and Group Chat
- Contextual / Searchable Message Threads
- Conversations Mirrored Across all Devices
- Persistent Collaborative Workspaces
- To-Do
- Set Up Online Meetings
- Tap-To-Connect Team Meetings
- Comprehensive Audio, Web, and Video Conferencing
- Schedules / Ad- Hoc Conferencing and Webinars
- File sharing / Screen sharing
- Remote Control
- Web-Based Collaboration
- Conference Recording
- Participant Management
- Document Management
- Third-Party App Integrations
Pricing Info
Pricing Info
MiCollab’s SMB and enterprise pricing plan information is available upon request. Contact the vendor for details and other product information.
Integrations
Integrations
MiCollab integrates with the following business applications:
- Microsoft Outlook
- Lotus Notes
- IBM Sametime
- G Suite
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Diego Padres, Community Link Inc., Make-A-Wish
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile-first designed communications and collaboration solution that unifies all tools and services needed by team members in a single application so they can share thoughts and ideas with each other, enjoy a consistent communication and collaboration experience across devices from anywhere, improve decision making, increase business productivity, and deliver a great customer experience.
Company Email
Contact No.
Company's Address
Mitel Networks Corporation
350 Legget Dr.
Kanata, ON K2K 2W7
Canada
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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All the data, information and statistics that we presented in this table were taken from official company websites, advertising materials available online, real-life experience from real customers as well as our individual everyday use of each service by a professional reviewer. We put a lot of effort to extensively analyze every product, therefore we not only study it on our own, but we also compare our results with opinions of other people from the B2B community.
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