Compare MetaCaseDesk vs. Corvisa Contact Center

Getting the ideal Help Desk Software product is all about evaluating different solutions and determining the top program for your specific needs. Our proprietary system gives you an instant look at the general rating of MetaCaseDesk and Corvisa Contact Center. For general quality and performance, MetaCaseDesk scored 8.0, while Corvisa Contact Center scored 7.0. On the other hand, for user satisfaction, MetaCaseDesk earned 100%, while Corvisa Contact Center earned 100%. Below it's also possible to verify their functionalities, terms, plans, etc. to determine what software will be more appropriate for your company. An important aspect to assess is whether the app can enable/disable restrictions on various types of users to secure any sensitive company data. We know that not all people have the time to scrutinize dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Zendesk, Samanage.
Compare

MetaCaseDesk

VS

Corvisa Contact Center

VS

MetaCaseDesk screenshot Corvisa Contact Center screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Price

Price

by quote

by quote

Pricing Type

Pricing Type

Quote-based Quote-based
Detailed Review

Detailed Review

Overview

Overview

With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Your complete communications suite. Contact center software & telephony solutions for every business.
Useful Links
Pricing Details

Pricing Details

Learn more about MetaCaseDesk pricing Learn more about Corvisa Contact Center pricing
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket
Email Address

Email Address

info@MetaCaseDesk.com sales@corvisacloud.com
Available Integrations

Available Integrations

MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.

Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
Phone No.

Phone No.

+1 888 745 3321 877.487.9256
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Mac
Features

Features

MetaCaseDesk FEATURES

  • Microsoft ShrePoint Server Support
  • Analytical Dashboard
  • SLA Configuration & Notifications
  • Support Web Portal
  • Customer Web Portal
  • New Tickets Intake via Emails
  • Groups, Roles and Permissions
  • Multiple Instances Deployment in a SharePoint Environment
  • Multiple Authentication
  • Custom Fields
  • Auditing
  • Ticket Configuration
  • Assign/Re-Assign Tickets
  • Easy Integration
  • Email Alerts
  • Secured Access to Confidential Data

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment
Company's Address

Company's Address

2500 Plaza 5, 25th Floor
Harborside Financial Center
Jersey City, NJ 07311
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
Languages

Languages

English English
Available Plans

Available Plans

MetaCaseDesk pricing information is available only upon request. Contact the vendor directly to get a quite for your company.

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Popular Customers

Popular Customers

All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Software Comparison

Software Comparison

Compare with Jira Service Desk
Compare with HelpOnClick
Compare with NetHelpDesk
Compare with Salesforce Service Cloud
Compare with CRMdesk
Compare with osTicket
Compare with Salesforce Essentials
Compare with MightyCall
Compare with Hiver
Compare with Sellsy Helpdesk
Compare with Freshdesk
Compare with CA Service Desk Manager
Compare with LivePerson
Compare with Abhisi
Compare with Bazaarvoice Connections
Compare with Wix Answers
Compare with RumbleTalk
Compare with TeamSupport
Compare with Casengo
Compare with FocalScope
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

It may not always be sufficient to just compare MetaCaseDesk and Corvisa Contact Center against each other. While specific features, pricing and customer experience are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by each service. In many cases a less known software may turn out to be an amazing choice that was a winner of many B2B awards such as our Great User Experience Award which shows that in spite of limited market popularity it’s a worthy contender to the solutions that rule the market.