What is better Corvisa Contact Center or Vivantio? It’s easy to our scoring system to help you get a general idea which Help Desk Software product is better for your business. For overall product quality, Corvisa Contact Center earned 7.0 points, while Vivantio earned 8.4 points. At the same time, for user satisfaction, Corvisa Contact Center scored 100%, while Vivantio scored 93%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are given below to help you get a more versatile analysis. Remember to choose only the functions that you need to avoid wasting resources for tools that are unnecessary.
In case you you want to quickly decide on the optimal according to our experts we advise you check out one of these products: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Help Desk Software will be able to cater to all the requirements of a business. While main features of Corvisa Contact Center and Vivantio should matter you should also carefully analyze the integrations provided by every app. Very often your team will already be working with some other SaaS software in your company and it’s much wiser to choose software that integrate well with each other. With that approach you will be able to ensure a reliable transfer of information between your teams and software used, which can significantly reduce time devoted to migrating between one app and the next.
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