What is better MaritzCX or NICE inContact CXone? If you want to have a quick way to decide which Customer Experience Management Software product is better, our unique system gives MaritzCX a score of 8.5 and NICE inContact CXone a score of 8.8 for overall quality and performance. Furthermore, MaritzCX is rated at 97%, while NICE inContact CXone is rated 91% for their user satisfaction level.
You can also assess their product details, including features, tools, options, plans, prices, and much more. Check whether the solution lets you to customize at least part of its workflows to ensure the software fits your own business procedures.
Those of you who are pressed for time or could use a Customer Experience Management Software suggestion from our experts may want to take a look at these top choices for the current year: Alchemer, Zendesk, Smartlook.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
The software examined on this page are merely a small part of our entire Customer Experience Management Software category and you should take into account that there might be more reliable alternatives available. If you would like to guarantee you make the optimal decision for your company we strongly suggest that you test more software first. You can also consider to study our top 10 Customer Experience Management Software ranking to learn which software are at the moment the highest-rated ones and dominate the market.
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