What is better MaritzCX or Qualtrics CX? A sensible way to find the right Customer Experience Management Software product for your firm is to compare the solutions against each other. Here you can compare MaritzCX and Qualtrics CX and see their capabilities compared in detail to help you decide on which one is the more effective product.
Likewise, you can examine their overall ratings, such as: overall score (MaritzCX: 8.5 vs. Qualtrics CX: 9.1) and user satisfaction (MaritzCX: 97% vs. Qualtrics CX: 100%). Check their varying features and similarities and discover which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
In case you you need to quickly identify the best Customer Experience Management Software according to our experts we advise you examine the following solutions: Smartlook, Alchemer, Zendesk.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
You shouldn’t count on exclusively a broad range of features and adjustable pricing packages from a reliable Customer Experience Management Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that when you have any questions about MaritzCX or Qualtrics CX, or you face some problems, or maybe you’ll want to request a specific update or functionality useful to your business you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to benefit from personal training or at the very least an FAQ you can use.
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