What is better ManageEngine ServiceDesk Plus or Zoho Contracts? A good way to find the right Contract Lifecycle Management (CLM) Software product for your organization is to compare the solutions against each other. Here you can compare ManageEngine ServiceDesk Plus and Zoho Contracts and see their features compared in detail to help you decide on which one is the superior product.
Also, you can examine their overall ratings, including: overall score (ManageEngine ServiceDesk Plus: 8.7 vs. Zoho Contracts: 8.6) and user satisfaction (ManageEngine ServiceDesk Plus: 100% vs. Zoho Contracts: 94%). Check their distinctive features and similarities and discover which one outperforms the other. Similarly think about what your business will be in years to come; will your business outgrow the app in the next 3-5 years?
Users who don't have much time or would like to get a Service Desk Software recommendation from our experts might want to investigate these top choices for this year: Zendesk, Freshservice, LiveAgent.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Every time you pick a app that you think will be an actual asset for your company you shouldn’t only limit yourself to what reviewers have to say about it. In many cases individual experience with the service may be different, depending on your own goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you an immediate overview of how actual users of ManageEngine ServiceDesk Plus and Zoho Contracts evaluate their contact with the app. Our system is based on advanced analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a full and reliable landscape of what other clients think about every product. In this example ManageEngine ServiceDesk Plus has a total satisfaction rating at 100% while for Zoho Contracts 94% of people express they had an enjoyable experience with it.
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