What is better ManageEngine ServiceDesk Plus or RazorSign? Today’s firms seek the best Contract Lifecycle Management (CLM) Software product to stay competitive. On this page we help you with choosing the right software, by allowing you to assess ManageEngine ServiceDesk Plus and RazorSign down to the very details of their individual offers.
You can also check our general scoring values, which rate the software overall quality and performance. ManageEngine ServiceDesk Plus got a 8.7 score, while RazorSign has a score of 8.5. Likewise, you may compare their general user satisfaction rating: 100% (ManageEngine ServiceDesk Plus) against 85% (RazorSign). Bear in mind to choose the application that best answers your top needs, not the solution with the most robust features.
Our team put a lot of effort to review all popular Service Desk Software solutions available on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, LiveAgent, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
RazorSign ensures your data finds its singular truth for enhanced productivity, precision, and insightful business decisions. RazorSign makes this possible with a robust support system, offering both pre-built integrations with top-tier providers and a versatile REST API for tailor-made integrations. Explore below to discover some of the integration possibilities RazorSign brings to the table.
Microsoft SharePoint
Microsoft Outlook
Dropbox Business
Microsoft Azure
Google Docs
Google Drive
SAP Business One
Salesforce Sales Cloud
Microsoft 365
Microsoft Word
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EMTEL, Epic Group, Gulf Marketing Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RazorSign is a contracts-driven corporate legal operations platform that delivers intelligent contracts, efficient legal processes, and seamless compliance solutions.
You don’t want simply a wide set of functionalities and flexible pricing packages from a well-known Contract Lifecycle Management (CLM) Software. Almost as essential as key features is a trustworthy customer support. You want to guarantee that if you have any questions about ManageEngine ServiceDesk Plus or RazorSign, or you face some problems, or perhaps you’ll want to ask for a certain update or feature useful to your team you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to profit from personal training or at least a knowledge base you can use.
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