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Compare ManageEngine ServiceDesk vs eContractHub

What is better ManageEngine ServiceDesk or eContractHub? When looking for the right Contract Lifecycle Management Software for your enterprise our recommendation is that you assess the functions, pricing, and other critical data about the product and vendor.

Here, you are able to see the similarities and differences between ManageEngine ServiceDesk (overall score at 8.7 and user satisfaction at 100%) and eContractHub (overall score at 8.0 and user satisfaction at N/A%). You can also examine their unique details, such as services, plans, rates, terms, etc. Similarly, read the terms thoroughly for information on hidden fees, such as, installation, separate helpdesk support, upgrade fees, cloud storage fees, and others.

People who want to save some time or need a Service Desk Software recommendation from our team may want to investigate these top choices for the current year: Samanage, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi language support coupled with smooth API integration
  • Solid Knowledge Base
  • Self Service Portal with password security
  • Modifiable help desk system
  • Service Level Agreements
  • Flexible ticket management
  • Mobile support compatibility with iPhone, iPad, and Android apps
  • Multiple channel support
  • Flexible out-of-the-box integrations with 3rd party apps
  • Easy & effective asset management
  • Effective incident and problem management

Pricing Info

ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.

Standard (IT Help Desk)

  • Cloud
    • starts from $10/tech/month billed annually or $12/month billed monthly
    • Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
  • On-Premise
    • starts from $120/tech billed annually
    • Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes

Professional (IT Help Desk + Asset)

  • Cloud
    • starts from $21/tech/month billed annually or $23/month billed monthly
    • starts from $45/month or $495/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $248/tech billed annually
    • starts from $495/year – 2 techs and 250 nodes

Enterprise (IT Help Desk + Asset + ITIL)

  • Cloud
    • starts from $50/tech/month billed annually or $58/month billed monthly
    • starts from $115/month or $1,195/year – 2 techs and 250 nodes
  • On-Premise
    • starts from $598/tech billed annually
    • starts from $1,195/year – 2 techs and 250 nodes

Add-ons

  • Service Catalog – $1,195/year available for Standard and Professional plans
  • Problem Management – $1,195/year available for the Professional plan only
  • Project Management – $1,195/year available for Standard and Professional plans

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hallmark, Lufthansa, GE, Intel, Airbus

Integrations

ManageEngine Service Desk is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:

Add-Ons

  • Social IT
  • WAN RTT Monitor
  • 3D Datacenter Floor
  • Cisco

Plug-Ins

  • Oracle
  • Sybase
  • NCM
  • Cassandra
  • Windows Azure
  • NetFlow
  • SAP
  • Websphere
  • Amazon
  • Microsoft

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.

Company Email

support@servicedeskplus.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ease of Use
  • Compatibility with Microsoft Word Desktop and Online
  • Advanced Security
  • e-Signature Integration
  • Responsive Design
  • Cloud or On-Premise deployment
  • Constantly updated infrastructure
  • High Security and Redundancy
  • Customer Success Program
  • Expert support team

Pricing Info

eContractHub offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Free

  • Up to 2 users
  • Up to 10 contracts
  • Each additional contract $0.4
  • Each additional user $19

Standard – $99/month

  • Up to 5 users
  • Up to 100 contracts
  • Each additional contract $0.3
  • Each additional user $9

Professional – $199/month

  • Up to 10 users
  • Up to 250 contracts
  • Each additional contract $0.2
  • Each additional user $5

Enterprise – By quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

eContractHub integrates with the following business systems and applications:

  • Microsoft Office
  • Azure
  • Amazon Web Services
  • DocuSign
  • PDFs
  • ERPs
  • Accounting/Financial Systems
  • Project Management Software
  • Open API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

eContractHub is contract management software designed to simplify the way businesses and organizations handle their contracts while maximizing operational and financial efficiency.

Company Email

hello@econtracthub.com

Contact No.

Company's Address

112 Morden Rd,
London, SW19 3PM
United Kingdom

It may not always be sufficient to simply compare ManageEngine ServiceDesk and eContractHub with one another. Although specific features, pricing plans and user comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every software. Very often a less dominant service may turn out to be an amazing choice that was a winner of many B2B awards such as our Great User Experience Award which proves that regardless of limited market popularity it’s a significant contender to the software that rule the market.

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