What is better ManageEngine ServiceDesk Plus or Contractbook? Reviewing products for the top Contract Lifecycle Management (CLM) Software doesn't have to be hard. On our review platform, it is possible to match ManageEngine ServiceDesk Plus and Contractbook and immediately evaluate their unique elements. We allow you to examine their functions, supported devices, support service, costs, terms, and much more.
You can even examine their overall score (8.7 for ManageEngine ServiceDesk Plus vs. 8.5 for Contractbook) and overall customer satisfaction level (100% for ManageEngine ServiceDesk Plus vs. 97% for Contractbook). Take your time and review your leading alternatives and determine which one is ideal for your company. Likewise, you must check the software company’s business viability; are they reliable and will they still be operating a few years from now?
We are aware that not all companies have the time to test a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Service Desk Software category are: LiveAgent, Zendesk, Freshservice.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Contractbook integrates with numerous business solutions like CRM platforms, financial management tools, and communication software. Some of the products it can connect with are:
Hubspot
Salesforce
Pipedrive
QuickBooks
Stripe
PayPal
Slack
Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pavilion, Walnut, Verbit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A modern contract management platform designed to generate, track, sign, and organize documents in a single, automated workflow. It comes with add-ons for sales, operations, HR, and compliance teams.
If you are still having second thoughts about which software will be best for your company it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular every software is and how extensive is its online presence. For example ManageEngine ServiceDesk Plus Twitter account has currently 3405 followers. At the same time Contractbook Twitter is followed by 615 users.
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