What is better ManageEngine ServiceDesk Plus or Accordium? To ensure that you acquire the most efficient and productive Contract Lifecycle Management (CLM) Software for your enterprise, you need to compare products available on the market. For example, here you may match ManageEngine ServiceDesk Plus’s overall score of 8.7 against Accordium’s score of 8.0. You may also review their general user satisfaction: ManageEngine ServiceDesk Plus (100%) vs. Accordium (100%).
In addition, you can evaluate their good and bad points feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to choose the best software for your requirements. It goes without saying you should know your unique needs to realize which software matches those needs.
In the event you want to quickly identify the top Service Desk Software according to our review team we recommend you try out the following products: LiveAgent, Freshservice, Zendesk.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Accordium revolutionizes the way documents are created, negotiated, and signed. The solution allows companies to close contracts more securely and up to 10x faster.
If you continue having doubts about which product will perform best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular every solution is and how large is its online presence. For instance, in case of Facebook ManageEngine ServiceDesk Plus has 15368 likes on their official profile while Accordium profile is liked by 492 people.
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