What is better ManageEngine ServiceDesk Plus or Accordium? Reviewing products for the top Contract Lifecycle Management (CLM) Software doesn't have to be difficult. On our review platform, we enable you to match ManageEngine ServiceDesk Plus and Accordium and quickly analyze their differences. We allow you to examine their functions, supported devices, customer support, costs, terms, and much more.
It's also possible to assess their overall score (8.7 for ManageEngine ServiceDesk Plus vs. 8.0 for Accordium) and overall customer satisfaction level (100% for ManageEngine ServiceDesk Plus vs. 100% for Accordium). Take your time and examine your best choices and determine which one is best for your company. Likewise, you must assess the software vendor’s credibility; are they reliable and will they still be on the market in the future?
Our team put a lot of effort to prepare reviews of all popular Service Desk Software products that you can find out there, but among them these three deserved our special attention: Freshservice, Zendesk, LiveAgent.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Accordium revolutionizes the way documents are created, negotiated, and signed. The solution allows companies to close contracts more securely and up to 10x faster.
It may not always be sufficient to simply compare ManageEngine ServiceDesk Plus and Accordium with one another. Although reliable features, pricing and user comments are all important and should be considered when making a final choice, you should also pay attention to the recognition and awards merited by every software. Frequently a less known solution may turn out to be an excellent choice that was distinguished with B2B awards such as our Supreme Software Award which shows that in spite of limited market presence it’s a worthy rival to the solutions that dominate the market.
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