What is better ManageEngine Remote Access or HelpWire? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, ManageEngine Remote Access attained 8.9 points, while HelpWire earned 8.4 points. Meanwhile, for user satisfaction, ManageEngine Remote Access scored 97%, while HelpWire scored 100%.
Information regarding their characteristics, tools, supported platforms, customer support, plus more are provided below to provide you with a more accurate analysis. Don’t forget to get only the functions that you need to avoid wasting resources for features which are redundant.
We are aware that not all people have enough time to test dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
In the event you are still having doubts about which software will work best for your company it may be a sound idea to examine each service’s social metrics. These metrics are usually a sign of how popular a given solution is and how extensive is its online presence. For instance, in case of Facebook ManageEngine Remote Access has 18821 likes on their official profile while HelpWire profile is liked by 255 users.
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