Fonality

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Pricing:
Starting from $17
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Announcements
- Busy lamp field (BLF)
- Call center queue reports
- Call forwarding
- Call blocking
- Call parking
- Call monitoring
- Call logs
- Call recording
- Call routing
- Caller ID
- Cell phone extensions
- Dial by name directory
- Conference bridge
- Custom call tagging
- Do not disturb
- External call transfer
- International calling
- Local numbers
- Multi-location support
- Digital fax
- Music on hold
- Number Porting
- Queues ring groups professional voice recording
- Operator panel
- Toll-free number
- Time-based routing
- User-control
- Virtual extensions
- Three-way calling
- Virtual mailbox
- Situational call forward
- Voicemail to email
Pricing Info
Pricing Info
Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dentistry of the Carolinas, SignUp Genius, Nationwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise-grade, cloud-based business phone solution for small and mid-sized businesses.
Company Email
Contact No.
Company's Address
Loop Communications
1000 NC Music Factory Blvd, Suite C6
Charlotte, North Carolina 28206
Loop Communications Comparisons
Popular Loop Communications Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Alerts & Notifications
- Auto-Attendant
- BLF Support
- Branch Office Support
- Call Forwarding
- Call Out From Voicemail
- Call Return From Voicemail
- SMS/Pager Voicemail Notification
- Call Return
- Call Screening
- Conference Calling
- Custom Caller ID
- Dial by Extension
- Dial by Name
- Direct Inward Dial
- Do Not Disturb
- e911 Service
- Extension Groups
- Find Me/Follow Me
- Find Me Rules Suspension
- General Voice Mailbox
- Historical System Graphs
- Inbound/Outbound Call Reports
- Intercom
- IVR Authentication
- Mobile Phone Integration
- Music-On-Hold
- Marketing Message-On-Hold
- Name Directory
- Visual Queues
- Night Mode
- Paging
- Password Administration
- Personal Automated Attendant
- PSTN-Fallback
- Real-Time Reporting
- Redial
- Remote Phone Use
- Report Exporting
- Ring-All
- Route by DIDs
- Share Line Appearances
- Speed Dial
- Announced & Unannounced Transfers
- Voice Prompts
- Voicemail
- Web-Based Control Panel
- Operator Panel
- Call Parking
- Call Transfer to Voicemail
- Call Transfer to Hold
- Busy Ring Back Call Option
- Barge/Monitor/Whisper
- Telecommuters
- Call Screening
- Drag-and-Drop Call Management
- Easy Dialer
- Extension Groups with Permissions
- Virtual Extensions
- Queue Status
- Customizable Reason Codes
- Automatic Call Distribution
- Skills-Based Routing
- Agent Variable Log-off
- Queue Status
- CRM Integration
- Queue Summary Component
- Queue Detail Component
- “No one is Answering” Alert
- Abandon Call Alert
- Agent Broadcast Alerts
- Toll Restrictions
- On-the-Fly Recording
- Dedicated Phone Numbers
- Phone Number Porting
- Caller/Call Waiting Number
- Click-to-Call
- Outbound Caller-ID
- Extension BLF
- Multiple Calls
- Google Contacts Integration
- Contact Cards Supported
- Desktop Alerts
- Color-Coded Call Status
- Click-to-Call Mobile Phone
- Hold Time Announcement
- Agent Call Recording
- Agent Variable Log-off
- Reset Queue Stats
- Agent Hot Desk
Pricing Info
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
- More than 100 Phone Features
- Unlimited Calls
- Unlimited Basic Queues
- Auto Attendant
- 24/7 Gold Support
- Fonality Academy Training
Professional – $24.99/user/month
- All Essential Features
- Softphone
- Heads Up Display Web
- Heads Up Display Mobile App
- Click to Dial Browser Extension
- Integrations
- Audio Conference
- On-Demand Recording
- Daily Email Reports
Ultimate – $34.99/user/month
- All Professional Features
- Voicemail Transcription
- HD Video Collaboration
- Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
Integrations
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
- Zendesk
- Salesforce
- Zipwhip
- eAgent
- Snap Recordings
- Blitz Lead Manager
- Box
- OneDrive
- Dropbox
- Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Company Email
Contact No.
Company's Address
NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA
Fonality Comparisons
Popular Fonality Alternatives
All the data, details and statistics that we shared in this table were gathered from official vendor sites, advertising materials available online, real-life experience from real users as well as our own hands-on use of every app by a professional reviewer. We do our best to extensively examine every solution, as a result we not only test it ourselves, but we also correlate our findings with views of other users from the B2B community.
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