Freshdesk Contact Center

NOAWARDS
YET
Pricing:
Starting from $17
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Announcements
- Busy lamp field (BLF)
- Call center queue reports
- Call forwarding
- Call blocking
- Call parking
- Call monitoring
- Call logs
- Call recording
- Call routing
- Caller ID
- Cell phone extensions
- Dial by name directory
- Conference bridge
- Custom call tagging
- Do not disturb
- External call transfer
- International calling
- Local numbers
- Multi-location support
- Digital fax
- Music on hold
- Number Porting
- Queues ring groups professional voice recording
- Operator panel
- Toll-free number
- Time-based routing
- User-control
- Virtual extensions
- Three-way calling
- Virtual mailbox
- Situational call forward
- Voicemail to email
Pricing Info
Pricing Info
Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dentistry of the Carolinas, SignUp Genius, Nationwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise-grade, cloud-based business phone solution for small and mid-sized businesses.
Company Email
Contact No.
Company's Address
Loop Communications
1000 NC Music Factory Blvd, Suite C6
Charlotte, North Carolina 28206
Loop Communications Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
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Both Loop Communications and Freshdesk Contact Center were evaluated by a team of reliable SaaS experts who conducted a detailed examination of all key elements of each app. Their final score was calculated with unique SmartScore algorithm that calculates an individual partial score to every factor like: main functionalities, client support, mobile device support, security, customer satisfaction and media presence. We realize useful features are not the only thing important to a company so we make sure we pay attention to all aspects of a app prior to giving it a final rating.
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