What is better Lokad or CustomerSuccessBox? If you need to have a convenient way to decide which Business Intelligence Software product is better, our proprietary method gives Lokad a score of 7.6 and CustomerSuccessBox a score of 8.6 for all round quality and performance. Furthermore, Lokad is rated at 100%, while CustomerSuccessBox is rated 95% for their user satisfaction level.
You can also compare their product details, including functions, tools, options, plans, prices, and more. Check whether the solution lets you to customize at least part of its workflows to make sure it complements your own business processes.
Those of you who are pressed for time or could use a advice from our team might want to investigate these top choices for the current year: .
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
If you are still having doubts about which product will be best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular every software is and how big is its online presence. For example, in case of Facebook Lokad has 16 likes on their official profile while CustomerSuccessBox profile is liked by 106 people.
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