What is better Logicalware MailManager or MobileDay? If you’re having a tough time choosing the right Customer Support Software product for your circumstances, it’s a good idea to compare and contrast the available software and discover which one offers more benefits. For example, here you can examine Logicalware MailManager (overall score: 7.3; user rating: 100%) vs. MobileDay (overall score: 7.5; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Working with a clear table to evaluate their features will significantly improve the possibility of getting the best product for your company. Look closely at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing plans.
Users who are pressed for time or need a Customer Support Software recommendation from our team might want to take a look at these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
You shouldn’t count on exclusively a wide array of functionalities and adjustable pricing packages from a well-known Customer Support Software. Almost as crucial as key features is a quality customer support. You want to make sure that when you have any questions about Logicalware MailManager or MobileDay, or you struggle with some problems, or perhaps you’ll need to ask for a certain revision or feature beneficial to your company you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can benefit from personal training or at the very least an FAQ you can use.
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