What is better LivePerson or Zendesk? Today’s corporations need the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the right software, by allowing you to examine LivePerson and Zendesk down to the very details of their individual functions.
You can even check our overall scoring values, which rate the software general quality and performance. LivePerson got a 8.8 score, while Zendesk has a score of 9.7. Likewise, it is possible to compare their general user satisfaction rating: 100% (LivePerson) against 98% (Zendesk). Don’t forget to opt for the software that best answers your most urgent needs, not the software with the higher number of features.
Our team put a lot of effort to review all popular Live Chat Software products that you can find out there, but among them these three caught our special attention: Pipedrive, Zendesk, Vision Helpdesk.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you pick a product that you think will be an actual asset for your company you shouldn’t simply focus on what professionals have to say about it. Very often personal experience with the solution may change, depending on specific preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each service to give you an immediate impression of how actual users of LivePerson and Zendesk evaluate their contact with the software. Our system is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you will receive a comprehensive and credible landscape of what other clients think about each software. In this case LivePerson has a total satisfaction rating at 100% while for Zendesk 98% of users claim they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
