What is better LivePerson or ShowMyPC Remote Support and Meetings? Today’s enterprises require the most effective Customer Support Software product to keep on being competitive. On this page we help you with buying the right service, by allowing you to evaluate LivePerson and ShowMyPC Remote Support and Meetings down to the very details of their individual functions.
You may as well make use of our overall scoring values, which rate the software all round quality and performance. LivePerson got a 8.8 score, while ShowMyPC Remote Support and Meetings has a score of 8.3. Likewise, it is possible to compare their general user satisfaction rating: 100% (LivePerson) against 94% (ShowMyPC Remote Support and Meetings). Remember to select the application that best matches your top issues, not the software with the most robust features.
If you need to quickly locate the best Live Chat Software according to our review team we suggest you check out the following solutions: Pipedrive, Vision Helpdesk, Zendesk.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
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No Customer Support Software will be perfect enough to solve all the requirements of a specific team. Though main features of LivePerson and ShowMyPC Remote Support and Meetings are important you should also thoroughly explore the integrations offered by each service. Very often your team will already be using some other B2B software in your company and it’s definitely wiser to choose solutions that integrate well with one another. With that approach you can ensure a smooth exchange of information between your teams and services, which can significantly reduce time spent on migrating between one solution and the next.
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