What is better LiveOps or TI360 Cinema? Getting the ideal Customer Support Software product is all about comparing numerous solutions and identifying the top application for your specific needs. Our exclusive algorythm provides you with a brief look at the general rating of LiveOps and TI360 Cinema. For all round quality and performance, LiveOps scored 7.1, while TI360 Cinema scored 8.0. On the other hand, for user satisfaction, LiveOps earned 99%, while TI360 Cinema earned N/A%.
Below you can also verify their functions, terms, plans, etc. to determine what software will be more appropriate for your situation. An important feature to check is if the application lets you to enable and disable limitations on different types of users to protect any critical company data.
If you would like to quickly identify the top Customer Support Software according to our review team we suggest you take a look at these solutions: Freshdesk Omni, Freshdesk, Zendesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
You should pay attention to the fact that even though both LiveOps and TI360 Cinema may provide an excellent range of features every solution might be aimed at a different business size. If you are analyzing various solutions you should pay attention to a business type they are meant for. Certain features could scale up efficiently for huge enterprises but if you run a small or medium business it’s frequently better to avoid paying for customized features that you might never have a chance to use.
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