What is better LiveOps or Atlassian Confluence? Finding the most effective Customer Support Software product is all about cross-checking numerous solutions and figuring out the top application for your specific needs. Our unique algorythm gives you an instant look at the general rating of LiveOps and Atlassian Confluence. For total quality and performance, LiveOps scored 7.1, while Atlassian Confluence scored 9.1. On the other hand, for user satisfaction, LiveOps earned 99%, while Atlassian Confluence earned 98%.
Below you can also check their functionalities, terms, plans, etc. to find out which application will be more appropriate for your company. An important element to check is if the software can toggle on/off limitations on different types of users to protect any critical business data.
People who are pressed for time or need a Customer Support Software recommendation from our team might want to examine these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
The services compared on this page are merely a small part of our full Customer Support Software category and you should keep in mind that there could be more desirable alternatives out there. If you want to guarantee you make the optimal decision for your team we strongly suggest that you compare more products first. It may also be a good idea to check out our top 10 Customer Support Software list to learn which software are currently the best ones and leaders in the market.
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