What is better LiveHelpNow or TeamSupport? There are numerous Customer Support Software products available for businesses right now. The best way to find out which one fits your needs best is to evaluate them side by side. As an example, here you can compare LiveHelpNow and TeamSupport for their overall score (7.3 vs. 9.1, respectively) or their user satisfaction rating (N/A% vs. 99%, respectively).
You can even examine their features and pricing terms and other helpful data below. When matching products make sure you check their related features and mark their distinctive elements to get a clearer picture of both deals. Likewise, remember to check secondary factors such as security, backup, ease-of-use, and customer service.
Currently, the best services in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
You should pay attention to the fact that while both LiveHelpNow and TeamSupport may have a reliable set of features each product may be aimed at a different company size. If you are comparing features you may want to focus on a company type they are meant for. Certain elements could scale up with no problem for huge enterprises but if you have a small or medium company it’s frequently better to avoid paying for advanced functionalities that you may never use.
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