What is better LiveHelpNow or HappyFox? Getting the most effective Customer Support Software product is all about cross-checking various solutions and figuring out the top application for your specific needs. Our exclusive system will give you an instant look at the general rating of LiveHelpNow and HappyFox. For total quality and performance, LiveHelpNow scored 7.3, while HappyFox scored 8.8. On the other hand, for user satisfaction, LiveHelpNow earned N/A%, while HappyFox earned 94%.
Below you can also check their functionalities, terms, plans, etc. to determine what software will be more appropriate for your needs. One critical element to check is if the software can toggle on/off restrictions on different types of users to protect any critical corporate data.
If you need to quickly identify the best Help Desk Software according to our review team we recommend you try out these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
You should keep in mind that while both LiveHelpNow and HappyFox may offer an outstanding set of features every service could be aimed at a different company size. If you are comparing features you should focus on a company size they are meant for. Some elements may scale up efficiently for large enterprises but if you run a small or mid-sized company it’s frequently more sensible to avoid paying for advanced functionalities that you might never use.
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