What is better LiveHelpNow or Deskun? There are many Help Desk Software products in the market today. The simplest way to find out which service fits your needs best is to compare them side by side. As an example, here you can assess LiveHelpNow and Deskun for their overall score (7.3 vs. 8.0, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively).
You can also compare their functions and pricing stipulations along with other useful data below. When matching products make sure you examine their related functions and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to check other factors including security, backup, usability, and helpdesk support.
As of now, the most popular services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
You shouldn’t count on only a wide range of functionalities and adjustable pricing plans from a popular Help Desk Software. Almost as essential as main features is a quality customer support. You want to make sure that when you have any questions about LiveHelpNow or Deskun, or you struggle with some problems, or maybe you’ll want to request a specific update or functionality useful to your company you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can benefit from individual training or at least a knowledge base you can use.
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