What is better LiveHelpNow or Deskun? The ideal Help Desk Software is a service that can deal with your company’s unique requirements. It’s easy to determine which solution works best for your company if you examine several products before you decide which one is the best.
For instance, LiveHelpNow and Deskun are scored at 7.3 and 8.0, respectively, for all round quality and performance. Likewise, LiveHelpNow and Deskun have a user satisfaction rating of N/A% and 100%, respectively, which shows the general feedback they get from customers. Better yet, reach put to an existing client of the software and solicit their feedback about the application in question.
Users who are pressed for time or need a Help Desk Software recommendation from our experts might want to investigate these top choices for this year: Freshdesk, Salesforce Service Cloud, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
No Help Desk Software will be able to cater to all the needs of a company. While main functionalities of LiveHelpNow and Deskun are obviously a priority you should also carefully study the integrations offered by each product. In many cases your team will already be making use of other types of SaaS software in your company and it’s definitely more beneficial to choose solutions that integrate well with one another. If you do that you will be able to be certain of a reliable transfer of information between your teams and services, which can really reduce time devoted to migrating between one software and the other.
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