What is better LiveHelpNow or BMC FootPrints? If you need to have a convenient way to decide which Help Desk Software product is better, our proprietary algorythm gives LiveHelpNow a score of 7.3 and BMC FootPrints a score of 8.3 for general quality and performance. In addition, LiveHelpNow is rated at N/A%, while BMC FootPrints is rated 97% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, pricing, and much more. See if the software allows you to customize a few of its workflows to make sure the software matches your own business workflows.
At the moment, the most popular products in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
In case you continue having doubts about which software will work best in your case it may be a sensible idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular a given product is and how big is its online presence. For instance, in case of Facebook LiveHelpNow has 628 likes on their official page while BMC FootPrints profile is liked by 57065 users.
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