What is better LiveAgent or Wowdesk? There are many Help Desk Software products in the market today. The best way to find out which product fits your needs best is to compare them side by side. For instance, here you can examine LiveAgent and Wowdesk for their overall score (9.4 vs. 8.0, respectively) or their user satisfaction rating (99% vs. 95%, respectively).
You can even examine their individual modules and pricing conditions as well as other valuable details below. When matching products make sure you compare their corresponding capabilities and mark their differences to have a clearer picture of both deals. Likewise, keep in mind to assess secondary issues like security, backup, intuitiveness, and helpdesk support.
We did our best to prepare reviews of all popular Help Desk Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
If you research various Help Desk Software apps you shouldn’t only look at their list of features and provided pricing packages. Consider that the service must be adjusted to your work processes and team so the more flexible their offer the better. Explore what platforms are supported by LiveAgent and Wowdesk and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a critical factor for many companies.
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