What is better LiveAgent or Pointel Dynamic Contact Center Manager? The ideal Customer Support Software is a product that can address your company’s specific demands. It’s easy to determine which alternative is best suited for your business if you review a wider range of products before you decide which one is the best.
For example, LiveAgent and Pointel Dynamic Contact Center Manager are scored at 9.4 and 8.0, respectively, for all round quality and performance. Similarly, LiveAgent and Pointel Dynamic Contact Center Manager have a user satisfaction rating of 99% and N/A%, respectively, which indicates the general satisfaction they get from customers. Even better, reach put to a regular user of the software and solicit their feedback about the application in question.
We are aware that not all companies have enough time to examine a large number of different products, so we created a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Popular Pointel Dynamic Contact Center Manager Alternatives
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Score
Both LiveAgent and Pointel Dynamic Contact Center Manager were evaluated by a group of reliable B2B experts who prepared a full analysis of all important aspects of every app. Their ultimate score was prepared with unique SmartScore algorithm that gives an individual partial score to each element including: main functionalities, client support, mobile support, security, customer satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all facets of a product before coming up with its final score.
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