What is better Live2Support or EvantoDesk? Finding the appropriate Help Desk Software product is as easy as evaluating the solid and poor features and terms offered by Live2Support and EvantoDesk. Here you can also match their overall scores: 8.1 for Live2Support vs. 8.0 for EvantoDesk. Or you can look at their general user satisfaction rating, 100% for Live2Support vs. 100% for EvantoDesk.
We suggest that you spend some time to study their specific functions and determine which one is the better option for your company. Likewise, bear in mind to consider your company’s or industry’s unique case, such as, a multilingual solution for a global team or a mobile version to help you work on the go.
We realize that not all businesses have the time to try out a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
No Help Desk Software will be perfect enough to solve all the needs of a business. Though core functionalities of Live2Support and EvantoDesk are important you should also carefully explore the integrations offered by each product. In many cases your team will already be making use of other types of B2B software in your company and it’s much wiser to choose services that integrate well with each other. If you do that you can ensure an effortless transfer of information between your teams and software used, which can really reduce time devoted to migrating between one service and the next.
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