What is better Live2Support or eDesk? We are here to improve the whole process of contrasting Help Desk Software products for you. For instance, on this page you can look at the overall performance of Live2Support (8.1) and compare it with the overall performance of eDesk (8.0). You can also match their overall user satisfaction rating: Live2Support (100%) vs. eDesk (100%).
Similarly, you can read their features carefully to see which product can better tackle your company’s requirements. In general, any B2B software should allow you to immediately check the big picture, all the while giving you immediate access to the details.
In the event you would like to quickly find the more reliable Help Desk Software according to our review team we advise you take a look at one of these products: Salesforce Service Cloud, Freshdesk, Zendesk.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
In case you are still having doubts about which product will work best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular every service is and how big is its online presence. For instance, in case of Facebook Live2Support has 157 likes on their official page while eDesk profile is liked by 15 people.
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