What is better LiaCX or ServiceGuru? You have so many Customer Experience Management Software alternatives in today’s state of that industry that choosing the right product may be frustrating. On our comparison page, it is simple to assess the functions, terms and conditions, available plans, and more details of LiaCX and ServiceGuru.
It’s also possible to evaluate their score (8.6 for LiaCX vs. 8.0 for ServiceGuru) and user satisfaction level (100% for LiaCX vs. N/A% for ServiceGuru). The scores and ratings offer you a solid idea how these two software products perform. Moreover, make sure if the solution can integrate with existing business apps to promote greater productivity.
If you would like to quickly locate the top Customer Experience Management Software according to our review team we recommend you examine one of these solutions: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.
In the event you continue having doubts about which app will perform best for your business it might be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how extensive is its online presence. For instance, in case of Facebook LiaCX has 125 likes on their official profile while ServiceGuru profile is liked by 258 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
