What is better LiaCX or Nickelled? The best Customer Experience Management Software is a solution that can tackle your company’s unique needs. You can identify which option works really with your enterprise if you compare different products before you decide which one is the best.
As an example, LiaCX and Nickelled are scored at 8.6 and 7.7, respectively, for general quality and performance. Similarly, LiaCX and Nickelled have a user satisfaction rating of 100% and 100%, respectively, which indicates the general satisfaction they get from customers. Even better, talk to a current user of the software and ask for their feedback concerning the application in question.
We realize that not all businesses have enough time to try out a wide range of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Nickelled’s enterprise pricing is based on the number of guides included in the account. This number can be increased upon need, while the account can also be enriched with various add-ons. Here are the details:
All the data, information and experiences that we shared in this comparison were collated from official company sites, marketing resources available online, actual experience from real clients as well as our own hands-on use of every solution by a professional reviewer. We do our best to extensively study every product, so we not only examine it ourselves, but we also correlate our results with experiences of other people from the SaaS community.
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