What is better LiaCX or Feedback Lite? When selecting the right Customer Experience Management Software for your firm it is suggested that you compare the functions, rates, as well as other essential data about the product and vendor. Here, you are able to see the similarities and differences between LiaCX (overall score at 8.6 and user satisfaction at 100%) and Feedback Lite (overall score at 7.0 and user satisfaction at 98%).
You can also check out their particulars elements, for example services, plans, pricing, conditions, etc. Similarly, analyze the terms thoroughly for information on hidden costs, including, setup cost, independent customer service, upgrade fees, storage fees, and other similar charges.
Users who don't have much time or want a Customer Experience Management Software suggestion from our experts might want to examine these top choices for this year: Smartlook, Zendesk, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
You shouldn’t count on only a broad range of features and adjustable pricing plans from a credible Customer Experience Management Software. Almost as important as core features is a trustworthy customer support. You want to ensure that if you have any questions about LiaCX or Feedback Lite, or you run into a problem, or perhaps you’ll want to request a certain update or feature beneficial to your business you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can enjoy personal training or at least an FAQ you can use.
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