What is better LiaCX or dotdigital? The best Customer Experience Management Software is a solution that can deal with your company’s specific demands. It is possible to determine which solution works really with your business if you examine numerous products before you decide which one is the best.
For instance, LiaCX and dotdigital are scored at 8.6 and 8.8, respectively, for all round quality and performance. Similarly, LiaCX and dotdigital have a user satisfaction rating of 100% and 97%, respectively, which shows the general satisfaction they get from customers. Moreover, get in touch with a current user of the software and ask for their comments regarding the application in question.
Right now, the most popular products in our Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.
dotdigital integrates with the following applications:
Microsoft Dynamics
BlueVenn
Magento
MailshotMaker by Royal Mail
JustUno
Yieldify
Smile.io
Antavo
WooCommerce
Leads Bridge
WisePops
Nosto
Salesforce
Shopify Plus
Commerce Cloud
Sana Commerce
LoyaltyLion
PieSync
Zapier
Klevu
BigCommerce
Shopware
purple
ORO CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jet2.com, Virgin Active, T.M.Lewin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative, cloud-based customer engagement platform designed to help B2B, B2C, and e-commerce marketers create, test, automate, and send marketing emails with ease.
If you are still having doubts about which product will be best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given software is and how wide is its online presence. For instance LiaCX Twitter profile has currently 762 followers. At the same time dotdigital Twitter is followed by 17733 people.
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