LeadsRain
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Predictive Dialing
- Ringless Voicemail
- Voice Broadcasting
- Rich Text Messaging
- Automation
- Security
- Support
Pricing Info
Pricing Info
LeadsRain offers four enterprise pricing packages that depend on features and functionalities. The pricing per the main feature is as follows:
Cloud-Based Predictive Dialer
- 1.25¢
- Pay per use plan
- Recommended for 1-5 agents
- Pay-per-use model
- Instant use
- Billing starts once the call is answered
- Toll-free number offered at $40/number/month
- E-mail service can be an add on at $10/month
Ringless Voicemail
- 1.5¢/minute
- Pay per use plan
- Charges applied only on successful voicemail drops
- Charges for Hawaii and Alaska will be 10¢/minute
Voice Broadcasting –
- 1.25¢/minute
- Pay per use plan
- Pricing starts once the call is answered
- Charges applied on a per-minute basis
Rich Text Messaging
- 1.3¢ base rate
- Pay per use plan
- Rich media
- Comes with caller ID at $1/caller ID/month
- Each caller ID can send 200 SMS/day
Integrations
Integrations
LeadsRain integrates with more than 5,000 third-party apps and some are the following:
- SalesForce
- PipeDrive
- Zoho
- Zapier
More details available at: https://leadsrain.com/resources/integration/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cablevision, Yandex, The Republican Party
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Comprehensive CRM software for foolproof SMS and voice marketing campaigns.
Company Email
support@leadsrain.com
Contact No.
Company's Address
LeadsRain
20C Trolley Square,
Wilmington, DE 19806
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Logging
- Customer Database
- Contact Database
- Knowledgebase
- QuickCalls
- QuickViews
- Workflow and Escalation Module
- Mobile & Tablet Support
- Attach Documents
- Noticeboard/News Feed
- Custom Views
- Processes Unlimited
- Ticket Categories
- Timesheets & Activities
- Language Support
- Dictionary Unlimited
- Customer Self Service 100 Unlimited
- Additional Custom Fields
- Web Forms Designer
- LDAP Connector
- SLA Management
- Software Licence Manager
- Email Outgoing & Incoming
- Reports
- Quick Reports
- KPI Monitor
- Configuration Management
- Product Database
- Inventory/Asset Database
- Service Catalogue
- ITSM Configuration
- Incident Management
- Problem Management
- Change Management
- Request Management
- Release Management
- Operations Management
- Facilities Management
- Financial Management
- Contract Management
- Purchase Order
- Accounts
- 3rd Party SLA Monitoring
- CRM
- Contact Profiling
- Marketing Campaigns
- Opportunity Management
Pricing Info
SupportDesk by House on The Hill offers three pricing options for those who prefer an on-demand setup and another three product packages for users who opt for the On-Site structure.
Foundation – $30/month (On-Demand) / $770 (Onsite)
Ideal for small businesses in need of small scale customer service capabilities
- Ticket Logging
- Customer Database
- Contact Database
- Knowledgebase
- QuickCalls
- QuickViews
- Workflow and Escalation Module*
- Mobile & Tablet Support
- Attach Documents
- Noticeboard/News Feed
Professional – $45/month (On-Demand) / $1,200 (Onsite)
ITSM process enabled servicedesk
All basic features plus:
- Problem Management
- Change Management
- KPI Monitor
- Inventory/Asset Database
And more.
Enterprise – $60/month (On-Demand) / $1,400 (Onsite)
Fully equipped service desk software package
- Suppliers
- Contract Management
- Purchase Orders
- Accounts
- 3rd Party SLA Monitoring
- Request Management
- Release Management
- Operations Management
- Facilities Management
Integrations
SupportDesk supports integrations with the following business systems and applications.
- JIRA
- LANDesk
- Centennial
- Microsoft System Center Service Manager
- LDAP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newport City Council, Avenir Telecom, Concorde IT Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SupportDesk provides organisations with a scalable ServiceDesk tool that streamlines support processes and manages the call lifecycle.
Company Email
support@houseonthehill.com
Contact No.
Company's Address
127 Stockport Road, Marple Cheshire, England, SK6 6A
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All the data, details and experiences that we offered in this analysis were collected from official vendor websites, promotional materials available online, actual experience from real customers as well as our own direct use of each software by a professional reviewer. We do our best to thoroughly examine each software, so we not only analyze it ourselves, but we also compare our results with opinions of other users from the SaaS community.
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