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Compare LANDESK Service Desk vs Wix Answers

What is better LANDESK Service Desk or Wix Answers? When you compare LANDESK Service Desk and Wix Answers, you can easily see which Help Desk Software product is the more effective choice. This guarantees that your business will be able to choose most productive and efficient software. You can examine the specifics, like available tools, pricing, plans offered by each vendor, offer terms, and more

We also let you evaluate their all round scores to know which one looks to be better. LANDESK Service Desk has 8.0 points for overall quality and 94% rating for user satisfaction; while Wix Answers has 8.7 points for overall quality and 100% for user satisfaction. Similarly, you can also find out which vendor is more dependable by sending an email inquiry to the two companies and find out which vendor replies without delays.

We did our best to review all popular Help Desk Software services available on the market, but among them these three caught our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile ITSM
  • IT Self Service
  • Role-driven interface
  • ITSM Reporting and Dashboards
  • IT Integration and Automation
  • Social ITSM
  • Beyond Core ITSM
  • ITIL Processes
  • ITSM Software as a Service (SaaS)

Pricing Info

Pricing is available by quote only. Contact LANDESK directly to request a price quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

LANDESK Service Desk offers integration with the following business systems and applications:

  • Novell ZENworks Configuration Management
  • Microsoft SQL
  • Microsoft Excel
  • Microsoft Active Directory
  • Oracle
  • Microsoft SCCM
  • Microsoft Exchange Calendars
  • Microsoft Exchange Server
  • Microsoft Office Outlook
  • IBM Lotus Notes
  • Novell GroupWise
  • SolarWinds Orion
  • Nagios

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

It helps to optimize services, offer end users exceptional experiences, and support business agility to meet the needs of every digital enterprise.

Company Email

contact@landesk.com

Contact No.

Company's Address

698 West 10000 South Suite 500
South Jordan, Utah 84095
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help Center
  • Knowledge Base
  • Ticketing System
  • Call Center
  • Call Lines Setup
  • Widget
  • Supported Languages
  • Time Zone Setting Up
  • Team Members Setting
  • Repost and Insights
  • Customization Settings
  • Customer Callback Request
  • Custom Fields
  • FAQ Sections

Pricing Info

Wix Answers is a free help desk software offered by Wix when you use its website builder software. This gives you a help desk system, ticketing system, call center, knowledge base, and reports and insights.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fiverr, Wonderbly, Yotpo

Integrations

Wix Answers works seamlessly with Wix and its integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Free, all-in-one help desk software solution that provides you with the tools you need for customer and business support. As a complete customer support solution, Wix Answers lets you create your own help center for managing tickets from multiple channels and facilitating communication with customers. Customization options also let you put your own branding on your help center.

Company Email

support@wix.com

Contact No.

Company's Address

Nemal
Tel Aviv St. 40
Israel

You shouldn’t count on just a wide array of useful tools and adjustable pricing plans from a credible Help Desk Software. Almost as important as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about LANDESK Service Desk or Wix Answers, or you struggle with some problems, or maybe you’ll want to request a specific change or feature useful to your company you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. What is more, it’s a significant advantage if you are able to enjoy individual training or at the very least a knowledge base you can use.

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