What is better LANDESK Service Desk or CA Service Desk Manager? If you want an efficient Help Desk Software product for your business you must invest time and examine various solutions. It doesn’t have to be tricky, and can be as easy as matching their functionalities in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can find LANDESK Service Desk’s overall score of 8.0 and compare it against CA Service Desk Manager’s score of 8.5; or LANDESK Service Desk’s user satisfaction level at 94% versus CA Service Desk Manager’s 99% satisfaction score.
The assessment can help you spot the strengths and weaknesses of each program, and decide which one matches your requirements better. On top of the robust features, the solution that’s simple to grasp and use is always the better option.
Those of you who don't have much time or want a advice from our experts may want to examine these top choices for this year: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Almost as essential as functionalities and client support level are pricing plans made available by LANDESK Service Desk and CA Service Desk Manager. Even though cost should not be the only element it’s surely a key thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your company expands. Make sure you don’t opt for packages that include extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can usually benefit from discounts. You should also try out a free trial or demo of each product to spend at least some time using it. It’s a valuable experience that doesn’t ask you to pay any money and gives you a practical overview of what it feels like to work with LANDESK Service Desk and CA Service Desk Manager.
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