What is better Kommunicate or TI360 Cinema? Finding the best Customer Support Software product is all about cross-checking various solutions and figuring out the top application for your specific needs. Our proprietary process will give you a quick look at the general rating of Kommunicate and TI360 Cinema. For total quality and performance, Kommunicate scored 8.7, while TI360 Cinema scored 8.0. On the other hand, for user satisfaction, Kommunicate earned 96%, while TI360 Cinema earned N/A%.
Below you can also verify their characteristics, terms, plans, etc. to find out which software will be more appropriate for your situation. One critical feature to evaluate is if the software can enable/disable restrictions on different types of users to protect any confidential business data.
We did our best to prepare reviews of all popular Customer Support Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
In case you continue having doubts about which service will perform best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular each product is and how extensive is its online presence. For instance, in case of Facebook Kommunicate has 414 likes on their official profile while TI360 Cinema profile is liked by 0 users.
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