What is better Kommunicate or klink.cloud? Different organizations want different types of Customer Support Software. To understand well which one suits you, think about assessing various solutions feature by feature an taking into consideration their terms and prices. Furthermore, you may get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Kommunicate (8.7) vs. klink.cloud (8.7) for overall quality and functionality; Kommunicate (96%) vs. klink.cloud (94%) for user satisfaction rating. Check out their high and low points and find out which software is a better option for your company. One simple but effective tip is to list the advantages and disadvantages of both applications next to each other and check which software comes on top.
As of now, the most significant products in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
Hubspot
Salesforce
Microsoft Dynamics
Pipe Drive
ZOHO CRM
Zendesk Sell
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
No Customer Support Software will manate to solve all the requirements of a specific team. Even though core features of Kommunicate and klink.cloud are important you should also carefully analyze the integrations supported by every solution. In many cases your team will already be working with various kinds of SaaS software in your company and it’s much better to select solutions that integrate well with one another. That way you can guarantee an effortless transfer of information between your teams and services, which can significantly reduce time wasted on migrating between one solution and the other.
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