What is better Kommunicate or Kampyle? If you’re getting a hard time picking the right Customer Support Software product for your company, we suggest that you compare the available software and find out which service offers more advantages. In particular, here you can assess Kommunicate (overall score: 8.7; user rating: 96%) vs. Kampyle (overall score: 6.9; user rating: 100%) for their overall performance.
You can even see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to match their features will significantly boost the likelihood of finding the appropriate product for your company. Look closely at other aspects of the software such as if it’s easy to use, adaptability, scalability, and pricing plans.
Those of you who want to save some time or want a Customer Support Software recommendation from our experts may want to examine these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
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Almost as crucial as functionalities and client support level are pricing options provided by Kommunicate and Kampyle. While price should not be a deciding factor it’s definitely a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up if your business develops. Make sure you don’t pick plans that have additional functionalities that you won’t use and always make an effort to get in touch with the vendor directly because big companies can usually count on special pricing. You should also check out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to pay any money and provides you with a solid overview of what it feels like to work with Kommunicate and Kampyle.
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