What is better Kommunicate or Giosg? We are here to simplify the process of contrasting Customer Support Software products for you. For example, on this page you can examine the overall performance of Kommunicate (8.7) and contrast it with the overall performance of Giosg (8.4). You can also match their overall user satisfaction rating: Kommunicate (96%) vs. Giosg (82%).
Similarly, research their capabilities thoroughly to check which product can better tackle your company’s requirements. Generally, any business app has to let you to immediately see the big picture, at the same time allowing you easy access to the details.
Right now, the top services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
If you are still having second thoughts about which service will work best for your company it may be a sound idea to check out each service’s social metrics. Such metrics are usually a sign of how popular a given product is and how extensive is its online presence. For instance Kommunicate Twitter account has currently 88 followers. At the same time Giosg Twitter is followed by 328 users.
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