What is better Kommunicate or CloudBerry Remote Assistant? Examining products to get the best Customer Support Software doesn't have to be tough. On our review platform, it is possible to match Kommunicate and CloudBerry Remote Assistant and promptly analyze their unique elements. We allow you to check their uniqe benefits, supported devices, level of support, costs, terms, plus more.
It's also possible to examine their overall score (8.7 for Kommunicate vs. 8.8 for CloudBerry Remote Assistant) and overall customer satisfaction level (96% for Kommunicate vs. 100% for CloudBerry Remote Assistant). Spend some time and assess your best options and see which one is right for your company. You should also check the vendor’s background; are they reliable and will they still be around in the future?
If you have to quickly locate the more reliable Customer Support Software according to our review team we advise you check out these products: Freshdesk, Freshdesk Omni, Zendesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
CloudBerry Remote Assistant integrates with the following business systems and applications:
CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
The solutions examined on this page are merely a small part of our full Customer Support Software category and you should remember that there could be better options available. If you want to guarantee you make the optimal decision for your company we strongly encourage you to analyze more software first. It may also be a good idea to study our top 10 Customer Support Software ranking to learn which solutions are at the moment the highest-ranking ones and dominate the market.
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