What is better Knowledge360 or Lighthouse Desktop? The best Knowledge Management Software is a solution that can address your company’s specific requirements. It is possible to determine which choice works best for your industry if you examine different products before you decide which one is the best.
For instance, Knowledge360 and Lighthouse Desktop are scored at 8.0 and 7.7, respectively, for all round quality and performance. Similarly, Knowledge360 and Lighthouse Desktop have a user satisfaction rating of 100% and 96%, respectively, which indicates the general satisfaction they get from customers. Moreover, get in touch with a regular customer of the software and solicit their comments regarding the solution in question.
We did our best to review all popular Knowledge Management Software products available on the market, but among them these three caught our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
An end-to-end, cloud-based competitive intelligence software designed to streamline the gathering and management of information for organizations in Life science, Energy, Govcon, Manufacturing and technology industries.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
Please keep in mind that while both Knowledge360 and Lighthouse Desktop may offer an outstanding array of features each product might be aimed at a different company size. If you are analyzing various solutions you should give some attention to a company type they are aimed at. Certain features could scale up well for big enterprises but if you own a small or medium business it’s usually better to refrain paying for customized functionalities that you might never actually use.
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