What is better Keeeb Collections or Zendesk? Purchasing the appropriate Knowledge Management Software product is as easy as comparing the strong and weak functions and terms offered by Keeeb Collections and Zendesk. Here you can also match their general scores: 7.3 for Keeeb Collections vs. 9.7 for Zendesk. Or you can look at their general user satisfaction rating, 100% for Keeeb Collections vs. 98% for Zendesk.
We suggest that you put some effort and analyze their unique features and figure out which one is the better choice for your business. Likewise, keep in mind to take into account your company’s or industry’s special situation, such as, a multilingual solution for a global company or a mobile app to help you work on the go.
We realize that not all people have the time to examine a large number of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you test various Knowledge Management Software services you shouldn’t only analyze their features list and provided pricing packages. Keep in mind the service should be adjusted to your requirements and team so the more flexible their offer the better. Find our what OSes are supported by Keeeb Collections and Zendesk and make sure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a key element for many companies.
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