What is better Kayako or Live2Support? Examining products to get the best Customer Support Software does not always have to be complicated. On our review platform, it is possible to match Kayako and Live2Support and promptly analyze their differences. We allow you to take a look at their capabilities, supported devices, level of support, costs, terms, and many more.
You can even compare their overall score (9.0 for Kayako vs. 8.1 for Live2Support) and overall customer satisfaction level (95% for Kayako vs. 100% for Live2Support). Spend some time and compare your best options and see which one is right for your company. Similarly, you have to assess the software company’s credibility; are they reliable and will they still be operating a few years from now?
Those of you who are pressed for time or could use a Help Desk Software advice from our experts might want to try out these top choices for this year: Freshdesk, Salesforce Service Cloud, Zendesk.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
All the data, information and reviews that we presented in this table were gathered from official vendor websites, marketing materials available online, actual experience from real users as well as our personal everyday use of each software by an expert. We do our best to extensively examine every app, as a result we not only examine it internally, but we also correlate our findings with opinions of other users from the B2B community.
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