What is better Kayako or Chat Whisperer? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Kayako earned 9.0 points, while Chat Whisperer earned 8.5 points. Meanwhile, for user satisfaction, Kayako scored 95%, while Chat Whisperer scored 95%.
Specifics of their functions, tools, supported platforms, customer service, plus more are given below to help you get a more accurate assessment. Don’t forget to choose only the functions that you need to avoid wasting cash for features that are unnecessary.
Users who don't have much time or would like to get a Help Desk Software recommendation from our team might want to investigate these top choices for this year: Zendesk, Salesforce Service Cloud, Freshdesk.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
If you are still having second thoughts about which product will be best in your case it might be a sound idea to check out each service’s social metrics. These metrics are quite often a sign of how popular each service is and how wide is its online presence.For example, if you look at Kayako LinkedIn account you’ll find out that they are followed by 176 users. In case of Chat Whisperer the number of followers on their LinkedIn page is 0.
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