What is better KANA Express or GrexIt? Today’s corporations want the most effective Customer Support Software product to continue to be competitive. On this page we help you with buying the right solution, by allowing you to compare KANA Express and GrexIt down to the very details of their individual features.
You may also examine our overall scoring values, which rate the software overall quality and performance. KANA Express got a 6.5 score, while GrexIt has a score of 7.4. Likewise, you may compare their general user satisfaction rating: 96% (KANA Express) against 97% (GrexIt). Don’t forget to choose the application that best answers your most urgent priorities, not the application with the most robust features.
Users who want to save some time or want a Customer Support Software advice from our experts might want to try out these top choices for this year: Freshdesk Omni, Freshdesk, Zendesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
You shouldn’t expect only a wide range of features and scalable pricing from a reliable Customer Support Software. Almost as essential as key features is a quality customer support. You want to guarantee that when you have any questions about KANA Express or GrexIt, or you face some problems, or perhaps you’ll need to request a specific update or functionality useful to your team you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are provided. It’s also a big plus if you can enjoy personal training or at the very least a knowledge base you can use.
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