JivoChat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Service Quality Rankings
- Multi-Language Support
- Unlimited Chats
- Pageview Histories
- Pointers for Directing Visitors
- Mobile Chat Widgets
- Agent-to-Agent Chat
- Location-Based Customer Distribution
- Visitor Monitoring
- Chat Targeting
- Offline Contact Forms
- Time Charts
- Multi-Department Support
- Canned Responses Support
- Chat Transfer
- Spell Checker
- Emailed Daily Performance Reports
- Color-Coded Charts
- Chatlogs
- Hotkeys
- Blacklists
- Integrations
- Mobile Optimization
Pricing Info
Pricing Info
JivoChat is available in the following payment plans
Free
- Unlimited chats and websites
- Customizable chat in 20 languages
- Desktop, Mobile and Browser agent apps
- 24/7 customer support
Professional – $10/agent/month
- Unlimited chats and websites
- Customizable chat in 20 languages
- Desktop, Mobile and Browser agent apps
- 24/7 customer support
- Proactively start chats using smart triggers
- Complete visitor info with social profiles
- Canned responses with an automatic helper
- Chat transfer between agents
- Monitor website visitors in real time
The Professional Plan features a free 14-days trial plan.
Integrations
Integrations
JivoChat integrates with the following systems and applications:
- Google Analytics
- Shopify
- Joomla
- WordPress
- Magento
- amoCRM
- Ecwid
- Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Company Email
info@jivochat.com
Contact No.
Company's Address
JivoSite, Inc.
525 W. Remington Drive
Sunnyvale, CA 94087
USA
JivoChat Comparisons
Popular JivoChat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Web Experience Solutions
- Web Self-Service
- Knowledge management
- Live Chat
- Reporting and Analytics
- Virtual Assistant
Agent Experience Solutions
- Email Management
- Call Management
- Campaigns
- Knowledge Management
- Reporting and Analytics
- Whitemail Management
Social Experience Solutions
- Experience Analytics
- Experience Analytics Express
Pricing Info
Pricing available by quote only. Contact KANA Express directly to learn more about their pricing details.
Integrations
KANA Express operates well with the following business solutions and systems:
- LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Company Email
info@kana.com
Contact No.
Company's Address
2550 Walsh Ave, Suite 120
Santa Clara, CA 95051
United States
KANA Express Comparisons
Popular KANA Express Alternatives
No Customer Support Software will manate to cover all the needs of a business. While key features of JivoChat and KANA Express should matter you should also carefully explore the integrations provided by each service. In many cases your team will already be using some other SaaS software in your company and it’s always more beneficial to select solutions that integrate well with one another. With that approach you will be able to guarantee an effortless transfer of information between your teams and apps, which can really reduce time spent on migrating between one service and the other.
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