What is better Issuetrak or CRMdesk? Buying the perfect Help Desk Software product is all about cross-checking different solutions and figuring out the top program for your specific needs. Our unique system gives you a quick look at the general rating of Issuetrak and CRMdesk. For total quality and performance, Issuetrak scored 8.5, while CRMdesk scored 8.0. On the other hand, for user satisfaction, Issuetrak earned 100%, while CRMdesk earned N/A%.
Below you can also verify their characteristics, terms, plans, etc. to see which application will be more suitable for your situation. One key element to assess is if the software can toggle on/off restrictions on different types of users to limit the exposure of any confidential business data.
Right now, the best products in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
In case you are still having second thoughts about which solution will perform best for your business it may be a sound idea to examine each service’s social metrics. Such metrics are frequently a way to see how popular a given service is and how extensive is its online presence. For instance, in case of Facebook Issuetrak has 1840 likes on their official page while CRMdesk profile is liked by 0 users.
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